where do I find my account number

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jg777
One Hit Wonder
Posts: 1
Joined: 05/15/2021

where do I find my account number

Post by jg777 »

I am trying to port my fongo home phone number to a moblie phone carrier, and they said all they need is the account number and then they can port the number over. Where can I find the account number?
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Liptonbrisk
Technical Support
Posts: 2769
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: where do I find my account number

Post by Liptonbrisk »

It's your Fongo Number beginning with 1.

https://support.fongo.com/hc/en-us/arti ... er-carrier
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
hsenecal
One Hit Wonder
Posts: 1
Joined: 04/30/2022

Re: where do I find my account number

Post by hsenecal »

Hello,

I'm trying to transfer my number from Fongo to PCMobile and when i enter 1+fongo number, its not going through. They insist that I give them the account number.
Where can i find the account number?

thanks.
User avatar
Liptonbrisk
Technical Support
Posts: 2769
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: where do I find my account number

Post by Liptonbrisk »

Visit https://support.fongo.com/hc/en-us/arti ... er-carrier

Perhaps you didn’t specify “Landline”?

For further porting inquiries, submit a ticket: https://support.fongo.com/hc/en-us/requests/new.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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