incoming calls dropping

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Liptonbrisk
Technical Support
Posts: 2769
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: incoming calls dropping

Post by Liptonbrisk »

peterkelos wrote:The ATA is some distance from my base station so I back feed the signal from the ATA using my existing telephone plug in the wall (which was previously the feed from my landline)
This entire time I thought you had the base station plugged directly into the back of the ATA.
Jake wrote:
Did you disconnect the old service from your internal phone sockets? Typically this would be at the DMARC box from bell (mine is a black box on the wall in my basement where their lines come in, but I am sure they have other types). If it's still connected to the Bell network, this could be why you are getting issues. Basically you need to make sure that your internal wiring isn't connected to anything outside of your house.
Yes.

@peterkelos
Visit http://forum.fongo.com/viewtopic.php?f= ... 58&p=73292.

This is the important part: when you find the demarc, you need to disconnect your former phone company's line. The electricity from the phone line could damage your Fongo Home Phone Adapter, even if you don't hear a dial tone on it.

If you don't disconnect the Telco's line at the demarc, you run the risk of frying your ATA.

Also, visit https://forums.redflagdeals.com/newegg- ... #p28531322.
"How do I connect an ATA to my house, so that all existing phone jacks work?"
http://www.voipmyhouse.com/#thesolution
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