Fongo Community Forums
Fongo powers free calling solutions for a number of brands. This forum includes information and tips on all of those offerings. Note that your specific services may vary based on the specific Fongo product that you're using.
Cancel home phone service
3 posts
• Page 1 of 1
Cancel home phone service
by doy477 » 12/19/2022
Hello! I have been using Fongo Home for a few years but I'm now planning to cancel it. I have a question here. Do I need to return the equipment (i.e. the adapter) to Fongo? I think I paid for the equipment when I purchased the Home Phone service. Thanks!
- doy477
- Just Passing Thru
- Posts: 2
- Joined: 12/19/2022
Re: Cancel home phone service
by Liptonbrisk » 12/19/2022
doy477 wrote: Do I need to return the equipment (i.e. the adapter) to Fongo?!
No. You own it.
If you want to use the Grandstream ATA with something other than Fongo Home Phone, you'll need to submit a ticket and request to have the ATA removed from Fongo's provisioning server: https://support.fongo.com/hc/en-us/requests/new.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
-
Liptonbrisk - Technical Support
- Posts: 2661
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: gateway/hub in bridge mode
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
3 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 9 guests