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[Resolved] Fast busy tone when calling Videotron mobile

Posted: 01/22/2023
by captqbec
I get a fast busy tone when calling any Videotron mobile although the recipient can see my id and his phone rings.
Even if the Videotron mobile answers the call, my Fongo home phone is still stuck on the fast busy tone.
Any ideas?

Is anyone here?

Posted: 01/22/2023
by captqbec
Is anyone here?

I posted earlier this morning and it said my post was gonna be reviewed by a mod.
Was simple question regarding my new Home Fongo phone.
Never seen my message posted, is it possible?
Thank you to whoever reads this :)

Re: Fast busy tone when calling Videotron mobile

Posted: 01/22/2023
by Liptonbrisk
Volunteer mods volunteer when they have free time.

Fongo support staff doesn't work on weekends, and they aren't obliged to respond on the forums.
These are user to user support forums.

If you want official support, you'll need to submit a ticket: https://support.fongo.com/hc/en-us/requests/new

Re: Fast busy tone when calling Videotron mobile

Posted: 01/22/2023
by captqbec
Ahh ok, thx for reply :)
Thank you so much!

Re: Fast busy tone when calling Videotron mobile

Posted: 01/24/2023
by captqbec
Fixed, thx Fongo support! :)