Page 1 of 1

Is it possible to use oy own Grandstream HT801 ?

Posted: 06/15/2023
by electronics2001
I already have a GrandStream HT801 which is not locked.
My question is: if I register with fongo, then do I have the option to not purchase the adapter and configure my own instead ?

Re: Is it possible to use oy own Grandstream HT801 ?

Posted: 06/16/2023
by Liptonbrisk
electronics2001 wrote: My question is: if I register with fongo, then do I have the option to not purchase the adapter and configure my own instead ?
The option is not available online, and Fongo does not publish its provisioning link.

Is this scenario technically possible? Yes. Will Fongo allow it? I don't know for sure, but I suspect the answer is no.
https://support.fongo.com/hc/en-us/arti ... ome-Phone-

Support staff is not obliged to read or respond to posts here. These are user-to-user support forums. If you would like an official response, submit a ticket: https://support.fongo.com/hc/requests/new.

You can check your ticket status by logging in at https://support.fongo.com/hc/requests. That's an account for tickets (zendesk) only and is completely separate from your Fongo Home Phone or any other Fongo account you may have. Use the same email address that you use to submit tickets. Do not use the same password as your Fongo Home Phone account. Again, these two accounts are unrelated.

Support staff does not respond to tickets on weekends or holidays. Support hours are 9 a.m. until 4 p.m. EST.

Visit https://status.fongo.com/.
If "Support System" indicates "Degraded Performance", ticket response time can take up to a week.