My phone number display

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dianaA
Just Passing Thru
Posts: 3
Joined: 11/02/2012

My phone number display

Post by dianaA »

Hi,

Starting from about two months ago, when I'm calling from my home phone (freephoneline) the displayed number is Private caller. I would like my phone number back. How can I fix this?

Thank you,
Diana
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FONGO_mike
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Re: My phone number display

Post by FONGO_mike »

Hi diannaA,

A little more information here could be useful.

Are you using the soft phone or an ATA device?
Are you using Freephoneline, Fongo Home Phone service or Dell Voice?
L3 Escalation Support Specialist
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dianaA
Just Passing Thru
Posts: 3
Joined: 11/02/2012

Re: My phone number display

Post by dianaA »

Hi,

Thank you for quick reply.

I'm using Freephoneline and I have a Voice IP modem. The problem is when I call out my number is not getting displayed on the other phone.

Diana
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Jake
Technical Support
Posts: 2825
Joined: 10/18/2009

Re: My phone number display

Post by Jake »

If you are using an PAP2T, try dialling *68.
dianaA
Just Passing Thru
Posts: 3
Joined: 11/02/2012

Re: My phone number display

Post by dianaA »

It worked!! Thank you very much.

Diana
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Jake
Technical Support
Posts: 2825
Joined: 10/18/2009

Re: My phone number display

Post by Jake »

dianaA wrote:It worked!! Thank you very much.

Diana
No problem, just don't dial *67, which I suspect is what happened.
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