Questions before switching over

Have a question or problem with your Fongo Home Phone service? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Home Phone Support Knowledge-base for more.
Post Reply
powerlab
One Hit Wonder
Posts: 1
Joined: 11/11/2012

Questions before switching over

Post by powerlab »

I got couple of questions about your service before I switch over from Bell. I want to keep my number and from what I understand I will get charged $25 for. I am correct?
User avatar
FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office
Contact:

Re: Questions before switching over

Post by FONGO_mike »

Hi powerlab,

That is correct, it is $25+tax to port your number over to us.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
User avatar
Jake
Technical Support
Posts: 2825
Joined: 10/18/2009

Re: Questions before switching over

Post by Jake »

I read on the sign up page that if you order up the home phone you can port hour number in at the same time for $20
User avatar
FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office
Contact:

Re: Questions before switching over

Post by FONGO_mike »

the home phone would be a different package then just a free sign up account.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
seagame2001
Tried and True
Posts: 396
Joined: 11/27/2010
SIP Device Name: Linksys PAP2T
Firmware Version: Groundwire
ISP Name: 3web
Computer OS: Windows 7
Router: Dlink-DD-WRT
Smartphone Model: iPhone 4
iOS Version: 5.1.1

Re: Questions before switching over

Post by seagame2001 »

powerlab wrote:I got couple of questions about your service before I switch over from Bell. I want to keep my number and from what I understand I will get charged $25 for. I am correct?

Hey welcome to the party
Post Reply