Cannot listen to voicemails from phone set

[Fany]

I cannot listen to voicemails from my phone set.

I dialed *98 from my phone set and was forwarded to the automatic voice message telling me I had new voice messages, and I should press 1 to listen to them. However after I pressed 1, there was no action from the other side, instead that automatic voice message kept on playing....

I can however retrieve my voicemails using my PC through internet.

Anyone has encountered similar situation?

Thanks in advance for tips.

Fany

[Jake]

It will be your DTMF tones setting.

Are you using an ATA or the softphone? Either way, look in the settings and choose a different option and try again.

[Fany]

Thanks Jake. I'm using Vonage. Any idea how to change the setting for DTMF tones?

[Funkytown]

Thanks Jake. I'm using Vonage. Any idea how to change the setting for DTMF tones?

Sorry this is NOT a 3rd party (voip) support forum
(you've been already told by another member) .. http://forum.fongo.com/viewtopic.php?f= ... 914#p39914

[FONGO_mike]

Fany, although Vonage may be the provider, they are nto a brand of phone. What kind of cell phone are you trying to use?