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Vtech phones

Posted: 11/21/2012
by rsoares28
Hello, I signed up for fongo back in august. at the time I had uniden cordless phones and all was well. I decided to upgrade my phones to this model http://www.costco.ca/VTech-DS6472-6-DEC ... 67094.html from Costco.

When I set it up it will not show caller ID. I took the phone to my neighbors house who is not with fongo and tried it and caller ID worked so it can't be the phone... I called Vtech justto see if it was anything I had to enable in the phone but they said caller ID was a network function so if you are paying for it the vetch phone should show it. I decided to plug back in my old uniden phone and ofcourse caller ID works.

I called the fongo customer support but due to the language barrier its the most frustrating thing trying to get help that I got fed up. I bought a Panasonic phone to test and it shows caller ID fine. It seems only vetch phones and fongo are incompatible.

Does anybody else have a vetch cordless phone working with fongo caller ID??? Or are there any settings I can try changing in the ATA? I would really like to get this working

Thanks