Dell Voice cannot login

Have a question or problem with your Fongo Home Phone service? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Home Phone Support Knowledge-base for more.
Post Reply
tigerking
Active Poster
Posts: 80
Joined: 10/16/2010
SIP Device Name: Softphone, GS ATA HT286
Firmware Version: 3.0.1
ISP Name: Shaw
Computer OS: XP, Win7
Router: DLink
Smartphone Model: Iphone 4S
iOS Version: 5.1.1

Dell Voice cannot login

Post by tigerking »

Today Dec 9, 2012. I could not login my Dell Voice account both from my Iphone Apps (1.4) or Desktop DellVoice apps.

After authenticated the login ID, it keep fail to connect to server.

I tried the freephone line number and login no problem.

I assume they are login the same server.

Please check if there are any technical problem.
User avatar
FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office
Contact:

Re: Dell Voice cannot login

Post by FONGO_mike »

Hi tigerking,

The thread found here should explain it for you.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Post Reply