Phone disconnecting registration issue

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realinvestor
Just Passing Thru
Posts: 15
Joined: 01/02/2013
SIP Device Name: PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: Cable
Computer OS: Windows XP
Router: Asus 240 Mimo

Phone disconnecting registration issue

Post by realinvestor »

I still continue to have registration issue as stated in the forum.

I need to reboot everything to get it to work again.

I have done the port trigger in UDP as follows:
5060, 5061, 6060, 6061, 10000, 13000, 13001, 20000

I have SIP port as 5060
Register 'Yes'
Register Expires 3600
Make call without reg 'No'
Ans call without reg 'No'

Hope someone can help me with this.
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: Phone disconnecting registration issue

Post by Funkytown »

Hi welcome to the Community!

What ATA Voip device are you using?

What is your current setup at home?

Cable or DSL
Modem/Router/ATA ? (wiring system) makes and models of all devices.... etc

Thank You
realinvestor
Just Passing Thru
Posts: 15
Joined: 01/02/2013
SIP Device Name: PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: Cable
Computer OS: Windows XP
Router: Asus 240 Mimo

Re: Phone disconnecting registration issue

Post by realinvestor »

Thank you. To answer your questions

ATA VOIP - Linksys PAP2T
Modem -> Router -> Linksys

Using Cable
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: Phone disconnecting registration issue

Post by Funkytown »

Maybe it's a NAT issue here....

Go to admin mode in your Linksys Pap Voip ata, then advanced view, Line 1 tab.
NAT Mapping Enable: yes
NAT Keep Alive Enable: yes


save and then reboot Voip adapter
realinvestor
Just Passing Thru
Posts: 15
Joined: 01/02/2013
SIP Device Name: PAP2T
Firmware Version: 5.1.6(LS)
ISP Name: Cable
Computer OS: Windows XP
Router: Asus 240 Mimo

Re: Phone disconnecting registration issue

Post by realinvestor »

Thanks Funkytown. The solution worked.
It has been 24 hours and everything looks fine.
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: Phone disconnecting registration issue

Post by Funkytown »

realinvestor wrote:Thanks Funkytown. The solution worked.
It has been 24 hours and everything looks fine.
np ;)
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