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My Fongo Adapter Melted!
Posted: 03/31/2013
by LugTreadLager
My adapter overheated, melted and stopped working. What do I do now?
Re: My Fongo Adapter Melted!
Posted: 04/01/2013
by Fongo Support
LugTreadLager wrote:My adapter overheated, melted and stopped working. What do I do now?
Hi there,
If this is an adapter that you have purchased through FPL/Fongo, you need to open a ticket for this issue.
http://forum.fongo.com/viewtopic.php?f=4&t=7624
If this adapter is not purchased from FPL/Fongo, you might need to contact the Manufacturer and see if you can get it replaced.
Thanks,
Re: My Fongo Adapter Melted!
Posted: 04/02/2013
by LugTreadLager
I opened a ticket 5 days ago (FONGO adapter purchased from you) and have heard nothing back! I have no home phone and no-one at FONGO seems to care? Why do I pay for support when it is non-existant? This business model will not last long.
Re: My Fongo Adapter Melted!
Posted: 04/02/2013
by Fongo Support
LugTreadLager wrote:I opened a ticket 5 days ago (FONGO adapter purchased from you) and have heard nothing back! I have no home phone and no-one at FONGO seems to care? Why do I pay for support when it is non-existant? This business model will not last long.
Hi there,
I am really sorry for all the inconvenience- I have contacted you on the ticket.
Thanks,
Re: My Fongo Adapter Melted!
Posted: 04/03/2013
by dibsmft
LugTreadLager wrote:My adapter overheated, melted and stopped working. What do I do now?
I had 3 (1 new and the others warranty replacements) Grandstream ATAs (486?) over heat and one even melted before I gave up on them. On the other hand
I have a 286 that is years old and has always worked perfectly and I guess it is the 286 that you have.