[IMPORTANT] Balance Adjustment

Important and exciting updates from Fongo!
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FONGO_kris
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[IMPORTANT] Balance Adjustment

Post by FONGO_kris »

Now doesn't this sound strange - A free service making a balance adjustment? Whats going on!!
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Okay so, since this is a free service we obviously do not charge, but we need some way of keeping track of what it could possibly cost for internal auditing purposes. This means that your account will accrue a balance of funny-money so to speak.

Now for the upcoming changes in Freephoneline including the addition of optional paid subscriptions / package additions, we've zeroed all these 'placeholder' balances, so when you enter your credit card information when you purchase one of these service, you're not charged that outstanding balance.

You may or may not see this in your call logs as:

| Making balance = 0 0:00 | 2010-06-08 | 04:52:26.0 | 2010-06-08 | 04:52:26.0 | Balance adjustment - Manual Payment |

Don't fret, we're doing you a favor ;)
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Shaf77
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Re: [IMPORTANT] Balance Adjustment

Post by Shaf77 »

Why did I get an invoice for a config file today when I paid months ago???
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: [IMPORTANT] Balance Adjustment

Post by FONGO_kris »

Please see: http://forum.freephoneline.ca/viewtopic ... 8099#p8099 for a full explanation.

Ps. thank you for searching for an appropriate topic to post in ;)
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
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