call logs lost

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fan
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call logs lost

Post by fan »

Just found FPL lost all call logs after Jul 8.
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FONGO_kris
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Re: call logs lost

Post by FONGO_kris »

At approximately 4:30am, we moved our database to a new slave drive, this was to increase performance and reliability as well as provide much more space & resources for upcoming enhancements. Your logs are still there, and have all been restored.
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marginal
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My call logs go only up to JULY / 08 / 2010 !!!

Post by marginal »

Why so?

Please help by fixing that ...

Thanks.
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FONGO_kris
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July 15 2010 - 'Lost' Call Logs

Post by FONGO_kris »

FYI: We just ran a script on our database that will re-propagate the call logs to your web interface within the next 24 / 48 hours.
Kris
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fan
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Re: July 15 2010 - 'Lost' Call Logs

Post by fan »

Thanks. Have not seen the logs after Jul 8. It is better to remove old logs if you want to save some drive space.
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FONGO_kris
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Re: July 15 2010 - 'Lost' Call Logs

Post by FONGO_kris »

Drive space is now not an issue here, it was simply the separation of CDR's from user accounts during the migration.
Kris
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FONGO_kris
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Re: July 15 2010 - 'Lost' Call Logs

Post by FONGO_kris »

fan, I logged into your account and I can see back to "2010-06-01 19:08:56.0" - Can you check again?
Kris
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BigD
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Re: July 15 2010 - 'Lost' Call Logs

Post by BigD »

fan wrote:Thanks. Have not seen the logs after Jul 8. It is better to remove old logs if you want to save some drive space.
Same here, have not seen the logs after Jul 8.
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fan
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Re: July 15 2010 - 'Lost' Call Logs

Post by fan »

admin wrote:fan, I logged into your account and I can see back to "2010-06-01 19:08:56.0" - Can you check again?
Yes I can see this as well. what I mean is that the logs after Jul 8 are lost.
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