SEPTEMBER 17 2009 - MINOR SERVICE OUTAGE AFFECTING SOME AREAS
A required back-end update to our primary server ended up causing some unexpected problems.
Call quality may have been affected for select areas yesterday.
Today the service has had an outtage in several areas where users are unable to authenticate.
We are working in disaster mode here to get this resolved as fast as possible. Please hold tight and check back to this post for updates as I get them
We sincerely apologize for the troubles and delays caused by this. It was something we wern't able to expect because this is generally a routine system to update.
SEPTEMBER 17 2009 - SERVICE OUTTAGE RESOLVED
- FONGO_steve
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
SEPTEMBER 17 2009 - SERVICE OUTTAGE RESOLVED
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
- FONGO_steve
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
Re: SEPTEMBER 17 2009 - MINOR SERVICE OUTAGE AFFECTING SOME ARES
The system should be finding it's way back online now
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
Re: SEPTEMBER 17 2009 - MINOR SERVICE OUTAGE IN SOME AREAS
You guys work hard to fix any problems. Outstanding service for no monthy charge to me. Got to love this free service.
Keep up the great service.
Keep up the great service.
- FONGO_kris
- Site Moderator
- Posts: 1937
- Joined: 05/06/2009
- SIP Device Name: Polycom 550 IP Phone
- Firmware Version: 4.2.0.0310
- ISP Name: Rogers Cable
- Computer OS: Ubuntu 11.10
- Router: Cisco E1200-N
- Smartphone Model: Samsung Galaxy S2
- Android Version: 4.0.3
- Location: Cambridge, Ontario, Canada
- Contact:
Re: SEPTEMBER 17 2009 - SERVICE OUTTAGE RESOLVED
Thank you.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2