SIP Server Authentication Issues - Load Balance

Important and exciting updates from Fongo!
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

SIP Server Authentication Issues - Load Balance

Post by FONGO_kris »

ATTN: All FreePhoneLine Customers!

Please, on your ATA's change "Register Expires" from "180" (milliseconds) to "3600" (milliseconds).

The load on the server from everyone re-authenticating every 180 seconds is unnecessary and will cause unnecessary problems. This will decrease stress on the system and hopefully reduce errors like we've had the past week. New hardware is already on it's way to expand the server capacity.

I changed it in my ATA here and it's been solid for about 40 minutes.

Thank you so very much for your patience, I know it's been a rough week for FreePhoneLine but we will be past this soon and better than ever!
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
jovan1
Quiet One
Posts: 46
Joined: 08/04/2009

Re: Porta MR19-2 Authentication Issues - Load Balance

Post by jovan1 »

Can you explain this setting more closely.
No user is re-authenticated every 180 seconds. If user cannot login to server it will try again in 180 seconds. Am I right?
Now lets we change it to 3600 seconds (1 hour). If user cannot re-authenticate, next try will be one hour later, and no phone service that long.

Am I right?
If not lets explain it, please.
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: Porta MR19-2 Authentication Issues - Load Balance

Post by FONGO_kris »

Sorry that was a typo, re-read again please!

It will now re-register every 3.6 minutes instead of every 18 seconds!!!

Thanks for catching that jovan1, clearly I didn't ;)
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Aaron
Just Passing Thru
Posts: 8
Joined: 09/22/2009

Re: Porta MR19-2 Authentication Issues - Load Balance

Post by Aaron »

Thanks for the update. Bad news or good, as a subscriber, it's always encouraging to get some feedback.

Our experience has improved since the TTL was changed from 180 ms to 3600.
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