FONGO_steve wrote:We are happy to announce that after much development and testing our updated voicemail message waiting indicator platform has rolled out earlier today.
The new indication system has much speedier response (mere minutes) on indicating new messages and clearing old notifications.
TheHardy wrote:FONGO_steve wrote:We are happy to announce that after much development and testing our updated voicemail message waiting indicator platform has rolled out earlier today.
The new indication system has much speedier response (mere minutes) on indicating new messages and clearing old notifications.
System wide, all brands, all platforms? Or limited deployment?
ATAs and default softphones, or? Sorry to ask so many questions, but there are lots of brands and platforms in play now!!
*NB: crossposted for completeness in *this* thread!*
FONGO_steve wrote:FONGO_steve wrote:We are happy to announce that after much development and testing our updated voicemail message waiting indicator platform has rolled out earlier today.
The new indication system has much speedier response (mere minutes) on indicating new messages and clearing old notifications.
System wide - not dependent on brand or hardware
Mallox wrote:Well it work, but with about 12 hours delais. And I don't know if it's related but yesterday all the receiving call when directly to my FM#.
And now this morning I got 5 ping before regular tone when I try to make a call.
Using FPL with SPA-3102
Mallox wrote:No, when my calls when directly to my FM#, I checked my ATA and it was register.
And can you tell me why the funny tone this morning?
Mallox wrote:Well it work, but with about 12 hours delais. And I don't know if it's related but yesterday all the receiving call when directly to my FM#.
And now this morning I got 5 ping before regular tone when I try to make a call.
Using FPL with SPA-3102
The new indication system has much speedier response (mere minutes) on indicating new messages and clearing old notifications.
FONGO_mike wrote:It should be under 5 minutes. From the testing that i was part of though, i saw some in 5-10 seconds and up to about a minute (long ones were 2 minutes.
Mallox wrote:I found the problem... The 5 tones when I pick up was the "Do not disturb" function on the line that was activated. Not sure how it been activated. But now everything work fine with the incoming call.
jam wrote:Hey! I was in the washroom and missed a call, and when I came out to check the phone, the voice mail waiting indicator was working already! Checked the message, hung up, and the indicator cleared right away! Very impressive!Had to come to the forum to say thanks. Nice to know improvements are still being made!
TheHardy wrote:jam wrote:Hey! I was in the washroom and missed a call, and when I came out to check the phone, the voice mail waiting indicator was working already! Checked the message, hung up, and the indicator cleared right away! Very impressive!Had to come to the forum to say thanks. Nice to know improvements are still being made!
Sometimes they take a while, but it is nice to know that this one is fixed and working correctly now! I would not have thought that there would have been much impetus to fix it after it was so broken for so long, but it is nice to have it working correctly FINALLY!!!
Bloodsong wrote:This couldn't come at a better time.
I recently started to sign up several new customers, and it's a lot easier to support the questions I get from friends and family when it's not about an existing known issue
FONGO_mike wrote:As we have explained before Hardy, although there may be some bugs under the carpet, we are always working on getting things fixed and improved, we just need time. You have no idea how badly we all wanted to post about the work going into this and when testing first started but could not in case we posted a deadline and something went wrong, or if during testing, it may did not fix any issues.
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