Dell Voice Windows PC users - network configuration issue

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Dell Voice Windows PC users - network configuration issue

Postby FONGO_mike » 09/25/2012

We identified a network configuration issue that was preventing Dell Voice desktop users from properly connecting to the service. This issue has been resolved and the Windows PC version of Dell Voice should now be fully functional.
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Re: Dell Voice Windows PC users - network configuration iss

Postby Jake » 09/25/2012

Well done!

"fully functional" might raise a few eyebrows. Is the dialpad/java issue a non-issue now?
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Re: Dell Voice Windows PC users - network configuration iss

Postby johnfreephone » 10/18/2012

I still have the java issue for windows PC. updated java can not get the dialpad work.

Old java works
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Re: Dell Voice Windows PC users - network configuration iss

Postby TheHardy » 10/19/2012

FONGO_mike wrote:We identified a network configuration issue that was preventing Dell Voice desktop users from properly connecting to the service. This issue has been resolved and the Windows PC version of Dell Voice should now be fully functional.


Was the network authorization issue specifically with DV accounts as stated, or were other brands affected as well? I was not using my FPL due to frustration with other issues....

As others have posted, your announcement needs clarification -- "should be fully functional" needs to be specified to only resolving the network connectivity issues, as the software itself is still a tremendous pile of festering bugs .... :(
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Re: Dell Voice Windows PC users - network configuration iss

Postby FONGO_mike » 10/19/2012

It was authentication issue. If there is a new issue, please open a new thread.
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Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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Re: Dell Voice Windows PC users - network configuration iss

Postby TheHardy » 10/19/2012

FONGO_mike wrote:It was authentication issue. If there is a new issue, please open a new thread.


Let me rephrase and re-ask, seeing THAT part of my post was skipped over prior to being chastised for my closing comment.....

"Was the authentication issue limited to the DV-branded platform, or did it affect other-branded platforms as well?"

(closing comments withheld so as not to upset the forum police)
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
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