Possible service interruption for some users Dec 19th, 2012

[Mallox]

Me too 2344.. Montreal

[BigD]

yup, but cant receive call.

[Mallox]

Yes, you're right. It's register, but nothing work, can't receive or make a call

[BigD]

Yes, you're right. It's register, but nothing work, can't receive or make a call

I can make a call but receiving.

[skyskysky]

Why is the register expires being set to 2 hours? That's a crazy amount of time, my snom m9 hardware client won't accept 7200s as a value even if the server "forces", it's 3600s max.

[xtos]

I am having many problems too...... can this be some wired December 21, 2012 thing? I also have some problems with my internet, Cell Phone and Other Devices.

I really hope this is Fixed Very Soon!!!

Thanks

[Hyrules]

I'm having an issue too with outgoing and incoming calls. Some make it some dont. Sometimes the phone rings but there is jo one on the other end of the line when there is actually someone calling. Yesterday i had an error code when i tried to call error 401. I had to reset my ata.

[zgnomis]

Here in Waterloo, ON can't register since 8pm Dec 21, and problem still persists Dec 22nd 8:23am. Fongo team please update on what's going on....

[zgnomis]

Register Failed: 408 Request Timeout (server=208.65.240.44:5060; retry in 9s)

[Hyrules]

Would be interesting to have an update. My father almost missed a call at 4am for his job and was pissed. He was not really happy and unfortunately might be thinking of going back to videotron. I hope this resolve soon.

I have found some kind of patterns in the calls not working on my side. Most of the time it's or cellphone callers or private numbers. Maybe just a coincidence but when his work called this morning it was an unkown caller.

[shanshuixing]

Here is in Richmond Hill, ON. My phone is ok to call out, but cannot receive call...

[johnf]

Here is in Richmond Hill, ON. My phone is ok to call out, but cannot receive call...

same here in Scarborough, on. incoming call not ringing. call forward working but after about ten rings insead of setting ring numbers, voicemail not working

[awan]

When some one calls me, I can not hear the voice of the caller. My voice is heard on the other side.

Using SPA 2100

[jenom]

registering is ok, outgoing calls are ok, incoming calls : my voice heard other end, I can not hear caller
voicemail also does not work

[Hyrules]

Yes registration is ok. Incoming call seems ok but outgoing ring 2 time then nothing. I have to hang up and recall to get the line.

[mebwp]

[quote="awan"]When some one calls me, I can not hear the voice of the caller. My voice is heard on the other side.



Same problem.

[Hyrules]

Same thing here. It's miss and hit with the phoneline right now.

[vostro]

my lines come back with no fishy port scan from voip server.

[KenFPL]

Still having issues on December 22. When can we expect these issues to be resolved?

[zirox]

Still having issues on December 22. When can we expect these issues to be resolved?

Same problem as everyone else here in Montreal! Phone rings, people hear my voice clearly , but I don't hear their voices! My settings are all ok, line is registered.

[janmic]

outgoing calls work but no incoming call since yesterday.

[jalalfares]

Can't hear the caller voice since yesterday

[mysaurin]

I have the same issue, I have to keep rebooting the ATA frequently. This is annoying to keep looking at your ATA if it is working or not?

Another thing why call forwarding stopped working? when somebody calls the calls do not go to voice either, how long should it take to come to normal?

[johnf]

Here is in Richmond Hill, ON. My phone is ok to call out, but cannot receive call...

same here in Scarborough, on. incoming call not ringing. call forward working but after about ten rings insead of setting ring numbers, voicemail not working

update: everything seems back to normal as of 4pm, Dec 22 here.

[Hyrules]

i'm still skeptical until I hear from FPL / Fongo. Some call come in perfectly sometimes I can call without problems. sometimes not.