I met the similar issue start from Mar 16, my cell phone is Fido, and I use mine Dopod CHT 9000 , windows Mobile 6.0 OS.
I using the call to my fpl number which will 'always forward' to my fido cell phone. before Mar 16, it's good ( from Oct 2009 ) and I put my fido sim card to my another cell phone which is Nokia 6101, ( not smart phone ) and the call display is good !
I am the VoIP guy myself, and I was tested which my Asterisk server and some E1 in China, if there are a special char or space before the phone number which send out to the mobile provider like fido, my cell phone won't display the caller ID .
eg. if the caller 416-123-5678 call my fpl number and my fpl number setting in followme is always forwarding to my fido number eg. 416-987-6543.
if fpl program send ' 416-123-5678' or '@416-123-5678' instead of '416-123-5678' my CHT 9000 win mobile 6.0 cell phone won't display the right caller ID like 416-123-5678 and the result is display the unknown number. however, if you send the ' 416-123-5678' to the non smart phone, the call display is good. as my case.
So I doubt the problem is the caller ID which send by the problem of FPL have some special char or space before the caller ID.
Hopefully can help.
Best regards,
Adam.
admin wrote:Hope you don't mean Steve himself
...
It is going through many channels and we understand it's an inconvenience. We are working our fastest to find a resolution, I myself in fact just supplied the vendor as well as our programming team a fresh batch of test files and ftp dumbs. So we're hoping this speeds everything up for you guys.