Un espace pour les clients francophones où ils peuvent demander de l'aide dans la langue française. Ce forum a aussi une certaine couverture par les employés Fongo billingue.
by Den » 12/10/2012
Bonjour
Je possede un motorola milestone qui fonctionnait avec les anciennes version de dell voice
Mais depuis les dernieres mise a jour je peux pas me debarassé de la page du tour, elle veux pas se fermer et ne me donne pas acces au keypad, mais mon dell voice est bien logger, car je suis capable de l appeler mais incapable de repondre car la page du tour reste présente ????
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Den
- Just Passing Thru
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- Posts: 5
- Joined: 12/10/2012
- SIP Device Name: milestone
- Firmware Version: android 2.3
- Computer OS: windows 7
by FONGO_mike » 12/11/2012
Ci vous pesser sur le bouton retour, ca devrait vous sortire du tour de l'app
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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FONGO_mike
- Site Moderator
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- Posts: 1095
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- Location: Fibernetics Head Office
- SIP Device Name: Grandstream 286/TG701
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- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
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by Den » 12/11/2012
Merci Mike pour ta reponse
Mais la touche retour ne fait rien a part que de me retourner au debut de la page du tour bring together to fongo, reste la meme si je fais demarrrer ou fermer ensuite oui et cette page reste toujours la??? pour femer l application je dois faire la petite maison (home) sur mon cell pour sortir de la et ca ferme fongo automatiquement.
Juste pour ton info je sais pas si cela a de l importance mais dans les anciennes versions dell voice je pouvais me connecter parler sans probleme mais dell voice ne gardait jamais mon username et mon password en memoire???
Merci
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Den
- Just Passing Thru
-
- Posts: 5
- Joined: 12/10/2012
- SIP Device Name: milestone
- Firmware Version: android 2.3
- Computer OS: windows 7
by FONGO_mike » 12/11/2012
Vous avez quelle cellulaire? (et quelle systeme d'operation?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
-

FONGO_mike
- Site Moderator
-
- Posts: 1095
- Joined: 12/22/2011
- Location: Fibernetics Head Office
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
-
by Den » 12/11/2012
le cellulaire est un Motorola Milestone de telus avec le firmware 2.2 sous android
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Den
- Just Passing Thru
-
- Posts: 5
- Joined: 12/10/2012
- SIP Device Name: milestone
- Firmware Version: android 2.3
- Computer OS: windows 7
by FONGO_mike » 12/11/2012
s.v.p. asseyez de suppremer l'app, et de le telecharger de nouveau
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
-

FONGO_mike
- Site Moderator
-
- Posts: 1095
- Joined: 12/22/2011
- Location: Fibernetics Head Office
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
-
by Den » 12/11/2012
Deja fait aucun changement
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Den
- Just Passing Thru
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- Posts: 5
- Joined: 12/10/2012
- SIP Device Name: milestone
- Firmware Version: android 2.3
- Computer OS: windows 7
by FONGO_mike » 12/11/2012
Meme en touchant la boite en haut a droit ca ne la ferme pas? Je ne suis pas capable de reproduire le probleme.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
-

FONGO_mike
- Site Moderator
-
- Posts: 1095
- Joined: 12/22/2011
- Location: Fibernetics Head Office
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
-
by Den » 12/11/2012
Salut Mike
Je viens de desinstaller l application au complet j ai fermé le cell et ensuite reinstallé dell voice toujours le meme probleme peux pas fermer la page du tour meme en appuyant sur fermé je reviens au debut des pages.
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Den
- Just Passing Thru
-
- Posts: 5
- Joined: 12/10/2012
- SIP Device Name: milestone
- Firmware Version: android 2.3
- Computer OS: windows 7
by FONGO_mike » 12/12/2012
Den, pourait tu nous envoyer des capture d'ecran? nous ne sommes pas capables de reproduire le problem.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
-

FONGO_mike
- Site Moderator
-
- Posts: 1095
- Joined: 12/22/2011
- Location: Fibernetics Head Office
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
-
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