HELP- "This account number is not valid" message

Have a question or problem with your Fongo Works service? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Works Support Knowledge-base for more.

Porting number

Postby yapp12 » 08/31/2020

Hi,
I opened of free fongo work account, I have a free generated number that fongo give us.

After, I have ported my phone number.

I received today, the email saying the port is finish, but when I call my phone number I have a message saying: THIS ACCOUNT NUMBER IS NOT VALID.

What to do ?
yapp12
Just Passing Thru
 
Posts: 2
Joined: 08/31/2020
SIP Device Name: Fongo Work Pro

HELP- "This account number is not valid" message

Postby yapp12 » 09/01/2020

Hi,
I opened of free fongo work account, I have a free generated number that fongo give us.

After, I have ported my phone number.

I received today, the email saying the port is finish, but when I call my phone number I have a message saying: THIS ACCOUNT NUMBER IS NOT VALID.

What to do ?
yapp12
Just Passing Thru
 
Posts: 2
Joined: 08/31/2020
SIP Device Name: Fongo Work Pro

Re: HELP- "This account number is not valid" message

Postby Liptonbrisk » 09/02/2020

Please do not crosspost your problem into other forums that are for
services you’re not using. Thank you.

You can submit a ticket here: https://support.fongo.com/hc/en-us/requests/new
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others


Return to Community Support

Who is online

Users browsing this forum: No registered users and 2 guests