Fongo Community Forums

Clearpointel website https://www.clearpointel.ca/ is now pointing to fongo website https://support.fongo.com/hc/en-us/requests.
I just wanted to know is there away to retrieve the OLD SIP information? The reason is...I purchased a unlock key "several years ago" and it's actually one of my main numbers at home. I have altogether 3 numbers (2 with Freephoneline 1 with Clearpointel).
I used to be able to go to Clearpointel website anytime (until today) and get my sip info by logging into the website and putting in my credentials BUT now I can't seem to do that!
This could be good also for others who are in the same situation.
Thanks.

Sincerely,
Funkytown

I got my Clearpointtel account switched over to Freephoneline before the redirect. I opened a ticket, and the swap was done. Not sure if there will be any cost though, probably not. Open a ticket, and let us know how it goes.

bridonca wrote:I got my Clearpointtel account switched over to Freephoneline before the redirect. I opened a ticket, and the swap was done. Not sure if there will be any cost though, probably not. Open a ticket, and let us know how it goes.

Hi,

That is correct.

Please open a ticket and it will be resolved.

http://fongo.help/submit

Fongo Support wrote:

bridonca wrote:I got my Clearpointtel account switched over to Freephoneline before the redirect. I opened a ticket, and the swap was done. Not sure if there will be any cost though, probably not. Open a ticket, and let us know how it goes.

Hi,

That is correct.

Please open a ticket and it will be resolved.

http://fongo.help/submit

Thank You, I submitted the info.
Just waiting for a response.

All Done, Thank You!

Funkytown wrote:All Done, Thank You!

Hi,

Glad you got it working!

Have a good weekend!

Fongo Support wrote:
Have a good weekend!

You too!