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Unauthorized Portout

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Unauthorized Portout

Postby cleacy1972 » 11/19/2019

With the recent surge in this, I have some questions about my number that's held with freephoneline

Freephoneline does not provide support. In event of an unauthorized portout of my phone number, is there a process in place or anyone contactable to initiate retrieval? Will Fongo provide any assistance with that? What is the expected timeframe?

Is there any way to place a portout block on my phoneline to reject any and all port requests until I explicitly remove the block?
cleacy1972
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Re: Unauthorized Portout

Postby Jake » 11/21/2019

You will have to ask them directly on all this. FPL does provide support, just not free support on getting your device working.

https://support.fongo.com/hc/en-us/requests/new

This problem has not been reported, to my knowledge, on this forum. Either people are not reporting it, or maybe it's not really effecting FPL accounts like others?
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Jake
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