FPL Called and missing email
FPL Called and missing email
Yesterday i got a call from FPL to verify my address and certify for 911 and he got all my Credit card info to get the configuration file and he said he will send me in few minutes a file to port in my number and so far i didn't receive anything (email or file), I know he mentioned that the file will take a couple days ?
when I loged in to my account it is still RED NON_Certified.
What should I do, wait or call back, am worry about my Credit card .
Please advise?
when I loged in to my account it is still RED NON_Certified.
What should I do, wait or call back, am worry about my Credit card .
Please advise?
- FONGO_kris
- Site Moderator
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- Joined: 05/06/2009
- SIP Device Name: Polycom 550 IP Phone
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- Contact:
Re: FPL Called and missing email
Please email admin@freephoneline.ca with your FPL number and I can look into what agent you spoke to as well as confirm all the info is there.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
- FONGO_steve
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
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- Location: Cambridge
Re: FPL Called and missing email
Best to phone us on this one because all the information we will need to look into it is personal information - information which no one should give out on a public forum
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
Re: FPL Called and missing email
I sent an email in the morning to admin@freephoneline.ca with all my details and still I didn't get any reply nor confirmation email.....
am still worry ...
am still worry ...
- FONGO_steve
- Site Moderator
- Posts: 2131
- Joined: 07/16/2009
- SIP Device Name: Grandstream 286 & 701
- ISP Name: Worldline.ca
- Computer OS: Windows 7 Ultimate / Mac OS X
- Router: TR1043ND w/ DD-WRT Mega
- Smartphone Model: Galaxy S3
- Android Version: 4.0.4
- Location: Cambridge
Re: FPL Called and missing email
He says he just emailed you back a few moments ago, let me know if you did or didn't get itmaherc wrote:I sent an email in the morning to admin@freephoneline.ca with all my details and still I didn't get any reply nor confirmation email.....
am still worry ...
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
Re: FPL Called and missing email
No I didn't receive any
Re: FPL Called and missing email
Thanks you FPL and Kris, I got everything with a perfect service, Problem was on my end, You did all your best to make it up. I recommend you to many people. I will refer my friends.