configration file

[bashful869]

I bought configuration file from freephoneline which never worked with my ata 2102 when i called technical support first time they told me we don't gaurntee that is going to work if you buy your own ata .next time i called the problem it is your internet provider the thrid time they told me somthing to do your ata you call linksys and ask them to set it then when i called my internet provider and liknsys i went back to them told therese problem my ata or my internet provider they start to admitte that it could be configration file problem and the guy was he promised call me next day to test my configuraion file i waited for him to at the time he told but he never cold so i cold him i didn't find him so i explained the to the person who was there he told that they have system in the same i bought my confguration and still working on untill now and i have to wait untill next tuesday if nothing happen call back will test your file I can't beleive what kind of service they provide when just collecting money without providing any service
note ( i asked them to sell one their ata just gauntee that is going to work they can't they want give refund if dosen't work)
unbeleivable

[FONGO_kris]

If your ATA is an SPA 2102 I have one sitting beside me at my house that works flawlessly. I have no idea what you are talking about.

What are you issues exactly, I'd like to at least figure out whats been done here.

[FONGO_steve]

We can't provide phone support for any devices that we do not sell - think of it like calling Bell and asking them to help you configure your modem you bought off ebay.

The forums, however, are a great spot for configuration advice for third-party devices. Lots of users here and using them and sometimes even employees will find their way online during the day to offer a little extra help. The SPA-2102 does work 100% with our service, so let's try and find out what you did wrong in configuring it.

Start by doing a hard reset to bring the device right back to factory default settings. Then enter in the config info exactly as shown. Be careful if cutting and pasting because sometimes you'll pickup a leading or trailing space that shouldn't be there!

[volenin]

It might be just the maintenance and outage issues that FPL has been experiencing the last week... Even with correct SIP config file you might have been experiencing some issues... Try it now.

[bashful869]

my issues
1-when someone call me the phone ring but i can't hear the other end
2_delay in the dailtone
3_sometimes i dail the number it doesn't go anywhere

[FONGO_kris]

PM and Email me your FPL Number and username and I'll make a few tests, trace some calls etc...

When I find some answers is it alright if I contact you via your alternate contact number?