Leverage your existing features between FPL and DellVoice

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Leverage your existing features between FPL and DellVoice

Postby emoci » 07/07/2012

I noticed that for a little while there with Dell Voice, we almost had a holistic all-inclusive service.

As it stands right now we know you have the technology and platform to deliver these:

-Use of the service on a PC - available right now on FPL and Dell Voice
-Use of the service on a Mac- available on FPL but not Dell Voice (review adding it)
-Use of the service on IPhone, Android and BlackBerry - available on Dell Voice and on other services powered by FPL (https://www.freephoneline.ca/purchaseLogin) like the Labbat phone, but not FPL itself (review adding it).
-Use of the service on a BYOD SIP Device - available on FPL but not Dell Voice (albeit it was availbel on Dell Voice for a little while) (review re-introducingit)
-Buy a SIP Device from you- available on both.
-Inter-number porting (between FPL and DellVoice): We all know that any numbers ported are simply ported to Fibernetics whether they are on FPL or DellVoice...since the only thing to do is simply to change which server the number terminates to, FPL or DellVoice, would it not be possible to review removing the $25 porting fee for number changes between the two systems.

The ideal service for me:

-Could be used on a PC
-Could be used on Mac
-Could be used on a SmartPhone
-Includes Visual VM on SmartPhone (thanks for this)
-Could be used on a SIP Device
-Allows Call Hunting and Simultaneous Forwarding (thanks for this)
-Allows me to add numbers accross different Canadian Cities (looking forward to the 99c promise materializing).

I don't mind which one you pick, but pick one, FPL or Dell Voice and make it a service with a holistic user experience ... I'd be willing to pay $4.95 a month to use it then :mrgreen:

-
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Re: Leverage your existing features between FPL and DellVoic

Postby FONGO_steve » 07/09/2012

I will certainly pass the suggestion along!

One thing to keep in mind is that we power the free calling solutions for many different brands, Bud and Dell Voice being two examples, and often times the features offered for each brand are up to the particular agreement with the partner and what they want to see on their particular branded solution.
Steve
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