having 2 accounts

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having 2 accounts

Postby killerjay » 07/31/2012

hello, im currently a happy fpl user, i have the sip and ata from them. i was curious as to if i wanted another phone number, can i put it with the same account or do i have to have 2 seperate accounts? also, i was thinking of setting up my second line in portugal and leaving it there but i have a few questions.

i go there every couple years and was wondering if there was no activity on the line for a while, would my account be cancelled for innactivity? or does the phone have to be answered a certain time every month/months to keep the account alive?
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Re: having 2 accounts

Postby seagame2001 » 08/01/2012

You need to separate Sip account.

When you are in Canada then just call the canana in Portugal and leave voicemail.

I think since you buy their sip account that number will permanent will not remove for safe side just call it once awhile and leave a voice mail

You can bring your ATA device to Portugal so this way you just have one number
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Re: having 2 accounts

Postby FONGO_mike » 08/01/2012

seagame2001 wrote:You need to separate Sip account.

You just just your numbers in Canada call the number canada that you leave in Portugal and leave a voicemail

I think since you buy their sip account that number will permanent will not remove for safe side just call it once awhile and leave a voice mail



+1
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Re: having 2 accounts

Postby TheHardy » 08/01/2012

FONGO_mike wrote:
seagame2001 wrote:You need to separate Sip account.

You just just your numbers in Canada call the number canada that you leave in Portugal and leave a voicemail

I think since you buy their sip account that number will permanent will not remove for safe side just call it once awhile and leave a voice mail



+1


Is that a +1 on confirmation that config-purchased accounts are PERMANENT, or that they still need to show activity to remain active? Clarify please, Mike! :-)
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
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Re: having 2 accounts

Postby FONGO_mike » 08/03/2012

Once the account has the SIP configuration, and has been certified for e911 purposes, the account will stay active even if it has not been used over X number of days.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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FONGO_mike
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