Audio Configuration

Have a great idea? We'd love to hear it! Want to share the story of how Fongo is saving you money? This is the place to do it!
Post Reply
gregsaint
Just Passing Thru
Posts: 2
Joined: 08/10/2012

Audio Configuration

Post by gregsaint »

Desktop App really needs audio configuration. Pretty basic feature for an app that primarily works with audio.

I've a Headset and Speakers and would like the following configuration:
Ringer: Speakers
Audio Out: Headset
Audio In: Headset mic

Using just windows default audio device doesn't really cut it. Won't be able to use this great service until audio config that allows the above is available.
User avatar
FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office
Contact:

Re: Audio Configuration

Post by FONGO_mike »

gregsaint wrote:Desktop App really needs audio configuration. Pretty basic feature for an app that primarily works with audio.

I've a Headset and Speakers and would like the following configuration:
Ringer: Speakers
Audio Out: Headset
Audio In: Headset mic

Using just windows default audio device doesn't really cut it. Won't be able to use this great service until audio config that allows the above is available.

Hi gregsaint,

this configuration would actually be done through your computers audio settings as opposed to the soft phone app.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
gregsaint
Just Passing Thru
Posts: 2
Joined: 08/10/2012

Re: Audio Configuration

Post by gregsaint »

I'm sorry, but I don't think its possible to do just through the computers audio configuration. I'd be happy to be proven wrong if you care to describe how.
tbrummell
Tried and True
Posts: 330
Joined: 09/21/2010
SIP Device Name: PIAF/Mitel/PolyCom/Cisco
Firmware Version: Asterisk 1.8
ISP Name: Rogers
Computer OS: CentOS/Windows2008/Win7/Android
Router: pfSense/Neoware thin client
Location: Ottawa

Re: Audio Configuration

Post by tbrummell »

No it's not possible to program ringing/headset/mic with a Java based program. If you want to have ring sent to speakers and voice sent to a second sound card (USB headset/BT headset) you will need to buy the SIP unlock and use a pc softphone such as Eye Beam. I use the old version 3 of Eye Beam as the newer version is, well, junk in my opinion.

There are many other softphones on the market that will allow you to assign ringing to one sound card, and voice to another. Just will need to do some trial and error to find one you like, but all of them will require you to buy the SIP unlock key.
User avatar
Bloodsong
Tried and True
Posts: 362
Joined: 09/18/2009
SIP Device Name: Zoiper| Grandstream GXP2000
ISP Name: Tek Savvy Internet (DSL)
Computer OS: CentOS, Arch, Widows 7, AIX, AS/400
Router: Cisco ASA 5520
Smartphone Model: Samsung Galaxy Ace Q
Android Version: 2.3.6
Location: Simcoe County
Contact:

Re: Audio Configuration

Post by Bloodsong »

Zoiper Free gets my vote for softphone, even has a Fax ability built in. (Can fax any TIFF/TIF files).

There's a second Zoiper software called Communicator which I do not like as much but is still decent software depending on what you're comfortable with, there's also a commercial package I have not had the need to purchase, and if you're a programmer an available API to make your own modification of their softphone, or a softphone based on their code... OR a web-application softphone, neat stuff.

ANYWAY, point is, thirdparty software is necessary at this time which means SIP keys are necessary at this time, to have more granular control over how FPL/Fongo interact with your sound devices.

I believe that the DellVoice application has the requested feature, but DellVoice accounts are soft-phone only and do not have the option of purchasing a SIP key.

This is one of those features which I believe has been asked about on/off for a while, but hasn't been a #1 priority to develop. However I think it's a great idea, and would promote more people using the FPL software, and thus provide more face-time with the Fongo Phone's ad banners and thus greater revenue.
tbrummell
Tried and True
Posts: 330
Joined: 09/21/2010
SIP Device Name: PIAF/Mitel/PolyCom/Cisco
Firmware Version: Asterisk 1.8
ISP Name: Rogers
Computer OS: CentOS/Windows2008/Win7/Android
Router: pfSense/Neoware thin client
Location: Ottawa

Re: Audio Configuration

Post by tbrummell »

Bloodsong wrote: I believe that the DellVoice application has the requested feature, but DellVoice accounts are soft-phone only and do not have the option of purchasing a SIP key.
I didn't see that availability in the DV PC app yesterday when I was fiddling with it (first time in months!).
Post Reply