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Fongo Planned Maintenance

PostPosted: 05/17/2013
by FONGO_Announcements
Maintenance Announcements will be posted here.

Re: Fongo Planned Maintenance

PostPosted: 09/26/2022
by Liptonbrisk
https://status.fongo.com/maintenances/IbtlbnwXLCD6

"Scheduled - Server Maintenance (Fongo Mobile, Free Phone Line)Scheduled for Sep 27, 02:00 - Sep 27, 04:00 (EDT)

Scheduled - System Maintenance/Upgrade: During this time, the Fongo website will be down. Also, Fongo Mobile and Free Phone Line users may experience some downtime (not able to login, make/receive calls & voicemails) during the window of time specified. No action is required by users."

Re: Fongo Planned Maintenance

PostPosted: 09/28/2022
by Liptonbrisk
https://status.fongo.com/maintenances/8ZBJsORfswbg

"Scheduled - Server Maintenance (Fongo Mobile, Free Phone Line)Scheduled for Sep 29, 02:00 - Sep 29, 04:00 (EDT)

Scheduled - System Maintenance/Upgrade: During this time, the Fongo website will be down. Also, Fongo Mobile and Free Phone Line users may experience some downtime (not able to login, make/receive calls & voicemails) during the window of time specified. No action is required by users."

Re: Fongo Planned Maintenance

PostPosted: 10/17/2022
by Liptonbrisk
https://status.fongo.com/maintenances/sDv11RzVLYNH

"Scheduled - Server Maintenance Scheduled for Oct 18, 02:00 - Oct 18, 05:00 (EDT)

Scheduled - System Maintenance/Upgrade: During this time, some websites including the Fongo website will be down. No action is required by users."

Re: Fongo Planned Maintenance

PostPosted: 10/17/2022
by Liptonbrisk
https://status.fongo.com/maintenances/Rr3szBpIYIbW

Scheduled - System Maintenance/Upgrade (Fongo Mobile, FreePhoneLine and Fongo Home Phone) Scheduled for Oct 19, 02:00 - Oct 19, 05:00 (EDT)

Scheduled - During this time users may experience some downtime (not able to login, make/receive calls & voicemails). No action is required by users."

Re: Fongo Planned Maintenance

PostPosted: 10/17/2022
by Liptonbrisk
https://status.fongo.com/maintenances/8wi3BJxqiLHM

"Scheduled - Server Maintenance (Fongo Mobile and Fongo Works) Scheduled for Oct 20, 02:00 - Oct 20, 05:00 (EDT)

Scheduled - During this time users may experience some downtime (not able to login, make/receive calls & voicemails). No action is required by users."

Re: Fongo Planned Maintenance

PostPosted: 11/07/2022
by Liptonbrisk
https://status.fongo.com/maintenances/KVtEBoudV59p

"Scheduled - Server Maintenance (Fongo Mobile, Fongo Works) Scheduled for Nov 09, 01:00 - Nov 09, 05:00 (EST)

Scheduled - System Maintenance/Upgrade: During this time, the Fongo Works website will be down. Fongo users may also experience some downtime (not able to make/receive calls & voicemails) during the window of time specified. No action is required by users."

Re: Fongo Planned Maintenance

PostPosted: 11/14/2022
by Liptonbrisk
https://status.fongo.com/maintenances/KSqP5KV3SjTd

"Scheduled - Calling Platform Migration Scheduled for Nov 21, 00:00 - Nov 25, 00:00 (EST)

Scheduled - During the week of November 21-25 we will be migrating our Calling Platform to the newest version. This may result in downtown for various components related to account management and purchases on the calling platform itself."

Re: Fongo Planned Maintenance

PostPosted: 11/23/2022
by Liptonbrisk
https://status.fongo.com/maintenances/KSqP5KV3SjTd

"In Progress - Calling Platform Migration Scheduled for Nov 21, 00:00 - Nov 25, 00:00 (EST)

In Progress - Calling platform migration is in progress. Portions of the service that interact with the calling platform will be up and down intermittently all week. This affects Fongo Mobile, Fongo Works, Fongo Home Phone and Freephonline. Functionality related to new account signups and purchases of World Calling Credits will be down for the longest duration."

Re: Fongo Planned Maintenance

PostPosted: 11/30/2022
by Liptonbrisk
https://status.fongo.com/incidents/Vny1OEVaC8AX

"Identified - Voicemail Service Degraded Performance
Identified - As a side effect of the platform migration we are aware of degraded performance with voicemail, such as delays during delivery of voicemail to the app or voicemails to email. We have engaged the vendor to rectify the issue. Nov 30, 2022 - 08:13 (EST)"

Re: Fongo Planned Maintenance

PostPosted: 11/30/2022
by Liptonbrisk
https://status.fongo.com/incidents/cjE1TACuHrD3

Identified - Account Services Additional Latency

Investigating - As a side effect of the platform migration we are aware of degraded performance with calling system account services. Account setting changes in app, on the web or in Fongo Works may take longer than normal. We have engaged the vendor to rectify the issue.
Nov 30, 2022 - 08:14 (EST)

Re: Fongo Planned Maintenance

PostPosted: 12/06/2022
by Liptonbrisk
https://status.fongo.com/maintenances/Tpzi6pRncwOz

"Scheduled - Calling Platform Emergency Maintenance Scheduled for Dec 07, 00:00 - Dec 07, 00:30 (EST)

Scheduled - The vendor of our calling platform will be taking the services offline overnight for about a half an hour to address some of the issues that we have been experiencing since the migration".