New SIM Card
Posted: 02/10/2021
I signed up for the 9.99 300 meg plan. Paid via PayPal. Invoice is marked as paid.
SIM card arrived with four digit code.
Logged into shop.fongowireless.com as instructed.
Your Active Products/Services is blank.
Clicked on Services/My Services. Status is marked as Pending.
Contacted support and even sent screenshot. Received canned response that was identical to instructions on card. They did not address the issue.
What do I do next? I resubmitted with more detail and no response. I can't call anybody. Help! Should I call Fibernetics?
SIM card arrived with four digit code.
Logged into shop.fongowireless.com as instructed.
Your Active Products/Services is blank.
Clicked on Services/My Services. Status is marked as Pending.
Contacted support and even sent screenshot. Received canned response that was identical to instructions on card. They did not address the issue.
What do I do next? I resubmitted with more detail and no response. I can't call anybody. Help! Should I call Fibernetics?