Is it possible to change our existing Fongo Wireless SIM card plans? Or must we cancel the current one and order a whole new SIM card with a new data plan to change?
I don't see any options to change existing on the client portal online. Seems like such a waste to order a new sim just to change the data amount.
Is it possible to change wireless data plans?
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therobin
- Just Passing Thru
- Posts: 2
- Joined: 10/26/2021
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Liptonbrisk
- Technical Support
- Posts: 3049
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Is it possible to change wireless data plans?
You can submit a ticket and ask here: https://support.fongo.com/hc/en-us/requests/new.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.