Unable to Call a Local Ottawa Number 613-710-XXXX

[beverly]

I got a new one for FPL to add to the list. 613-710-XXXX.
This number is local to Ottawa.

I get the "balance message"

[beverly]

......

[beverly]

hmmm, why is this taking over a week? Is this not a local call to FPL?

[FONGO_steve]

As per our forum signatures, we recommend contacting support directly for urgent issues. We try our best to read every topic on the forums, but sometimes we are extremely busy and are thankful to have such a helpful community.

I have submitted this exchange for correction.

[beverly]

Thanks Fongo_Steve... It works... Now I can call my-self from my FPL.

[repherb]

Got another one for ya steve! 1-613-402-XXXX, bell mobility Ottawa exchange. Getting account balance message too. could you submit for update please?

Thanks!!

[TheHardy]

Got another one for ya steve! 1-613-402-XXXX, bell mobility Ottawa exchange. Getting account balance message too. could you submit for update please?

Thanks!!

I know for certain that this one is an almost brand-spanking new exchange. I do not have the exact inservice date on it, but I am aware that it is slathered heavily in new-car smell.

[beverly]

It is not letting me call myself again @ 613-710-xxxx "Your Account Balance Is Insufficient At This Time"

I just got off the phone with tech (5 Min.) and he couldn't see the problem in the system and it should be good to go, so I did a three-way with him to my cell and what do you know it said... "Your Account Balance Is Insufficient At This Time".

[TheHardy]

It is not letting me call myself again @ 613-710-xxxx "Your Account Balance Is Insufficient At This Time"

I just got off the phone with tech (5 Min.) and he couldn't see the problem in the system and it should be good to go, so I did a three-way with him to my cell and what do you know it said... "Your Account Balance Is Insufficient At This Time".

Plugged this RIGHT NOW thru the RateLookUp tool and it coming back at $0.02 again, not FREE.

I would PM Steve ... and suggest escalating this, as it seems to be auto-self-destructing after being fixed. Something in the automatic tariff update is broken and resetting this after it is manually corrected, IMHO, from the sounds of it and the prior diagnosis.

Darn those Mobilicity (aka DAVE wireless) #'s ...

Hopefully Steve can beat the gremlins out of the system this time!