Registration fails with voip.freephoneline.ca

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Liptonbrisk
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Registration fails with voip.freephoneline.ca

Post by Liptonbrisk »

I was using voip.freephoneline.ca

But then registration failed suddenly within the past 10 minutes.

So I switched to voip2.freephoneline.ca, which works fine.

What's going on?

Is voip.freephoneline.ca down or undergoing maintenance?
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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Re: Registration fails with voip.freephoneline.ca

Post by Fongo Support »

Liptonbrisk wrote:I was using voip.freephoneline.ca

But then registration failed suddenly within the past 10 minutes.

So I switched to voip2.freephoneline.ca, which works fine.

What's going on?

Is voip.freephoneline.ca down or undergoing maintenance?
Hi there,

As long as you are setup as per the below:

http://support.freephoneline.ca/entries ... redentials

You should not have any issues.

Thanks,
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Liptonbrisk
Technical Support
Posts: 2812
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
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ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Registration fails with voip.freephoneline.ca

Post by Liptonbrisk »

Fongo Support wrote:
Hi there,

As long as you are setup as per the below:

http://support.freephoneline.ca/entries ... redentials

You should not have any issues.
I am setup exactly like that. And my registration interval is 3600 (my understanding is lower registration intervals can cause lockouts).

So why does voip2.freephoneline.ca register fine and voip.freephoneline.ca fails suddenly after years of use--if the voip.freephoneline.ca server is perfectly fine?
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
mebwp
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Re: Registration fails with voip.freephoneline.ca

Post by mebwp »

same set up and my registration failed again.

happens way too often
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Re: Registration fails with voip.freephoneline.ca

Post by Fongo Support »

mebwp wrote:same set up and my registration failed again.

happens way too often
Hi there,

I am sure that if you are following the guidelines you should be fine.

Thanks,
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Liptonbrisk
Technical Support
Posts: 2812
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Registration fails with voip.freephoneline.ca

Post by Liptonbrisk »

Fongo Support wrote:
mebwp wrote:same set up and my registration failed again.

happens way too often
Hi there,

I am sure that if you are following the guidelines you should be fine.

Thanks,
I'm telling you there's a problem with voip.freephoneline.ca (but not with voip2.freephoneline.ca)

And the problem just occurred within the last half hour.

I'm not sure what mebwp is referring to (if I were mebwp, I would check registration intervals).
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
mebwp
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Posts: 12
Joined: 10/28/2010
SIP Device Name: SPA 2102
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ISP Name: Bell
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Re: Registration fails with voip.freephoneline.ca

Post by mebwp »

voip2.freephoneline.ca doesn't register either.
ash
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Re: Registration fails with voip.freephoneline.ca

Post by ash »

same here. The ATA registered after changing to voip2.freephoneline.ca. But in the Grandstream configuration there is only one field for SIP servers. How can I enter both of them - voip.freephoneline.ca and voip2.freephoneline.ca?
k2366
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Re: Registration fails with voip.freephoneline.ca

Post by k2366 »

If these settings were changed how come I wasn't notified. I've used the same settings for the last 3-4 years now without problems
boyweiser
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Re: Registration fails with voip.freephoneline.ca

Post by boyweiser »

Stop to work here 3:48 PM Montreal, Qc . will need to switch Again, getting tired of freephoneline issue ....
User avatar
Liptonbrisk
Technical Support
Posts: 2812
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Registration fails with voip.freephoneline.ca

Post by Liptonbrisk »

k2366 wrote:If these settings were changed how come I wasn't notified. I've used the same settings for the last 3-4 years now without problems
I did receive an email. Check your spam folders
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
Posts: 2812
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Registration fails with voip.freephoneline.ca

Post by Liptonbrisk »

voip.freephoneline.ca seems to be working again.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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