Voice Mail

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gpw
Just Passing Thru
Posts: 3
Joined: 04/12/2013
SIP Device Name: Sipura SPA3000
Firmware Version: 3.1.20(GW)
ISP Name: Acanac ADSL
Computer OS: Windows 7
Router: Linksys E3000 DD-WRT F/w

Voice Mail

Post by gpw »

Had a problem getting dial tone on 12/04/2013, receiving OOS tone. Dial tone problem resolved after about 1 hour, however when calling voice mail, received half burst of ring tone, followed by half burst of distorted ring tone, then nothing. This too resolved to OK after a period of time. Final problem, now unable to clear message waiting indicator and stutter dial tone. I think this may require a reset at the CO end.
User avatar
Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
ISP Name: Cik Telecom
Computer OS: Windows 10
Router: Zyxel EMG2926
Smartphone Model: LG G8 Thinq
Android Version: Android Q

Re: Voice Mail

Post by Funkytown »

Hi! Is it back to normal today?
If your still experiencing this problem now I suggest you to unplug your ATA device and re plug it back in after 45seconds to see if this stops the voice indicator from flashing.
gpw
Just Passing Thru
Posts: 3
Joined: 04/12/2013
SIP Device Name: Sipura SPA3000
Firmware Version: 3.1.20(GW)
ISP Name: Acanac ADSL
Computer OS: Windows 7
Router: Linksys E3000 DD-WRT F/w

Re: Voice Mail

Post by gpw »

No, the problem still exists. Did as you suggested, but indicator still not cleared. Accessed VM, no messages in queue, hung-up, went off hook again and still have stutter DT.
gpw
Just Passing Thru
Posts: 3
Joined: 04/12/2013
SIP Device Name: Sipura SPA3000
Firmware Version: 3.1.20(GW)
ISP Name: Acanac ADSL
Computer OS: Windows 7
Router: Linksys E3000 DD-WRT F/w

Re: Voice Mail

Post by gpw »

Problem is resolved. Just need a little extra time I guess.
Thanks for the advice.
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