Voice Mail
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- Just Passing Thru
- Posts: 3
- Joined: 04/12/2013
- SIP Device Name: Sipura SPA3000
- Firmware Version: 3.1.20(GW)
- ISP Name: Acanac ADSL
- Computer OS: Windows 7
- Router: Linksys E3000 DD-WRT F/w
Voice Mail
Had a problem getting dial tone on 12/04/2013, receiving OOS tone. Dial tone problem resolved after about 1 hour, however when calling voice mail, received half burst of ring tone, followed by half burst of distorted ring tone, then nothing. This too resolved to OK after a period of time. Final problem, now unable to clear message waiting indicator and stutter dial tone. I think this may require a reset at the CO end.
- Funkytown
- Technical Support
- Posts: 460
- Joined: 04/01/2010
- SIP Device Name: Cisco SPA112
- Firmware Version: 1.4.1 (SR5) Oct 14 2
- ISP Name: Cik Telecom
- Computer OS: Windows 10
- Router: Zyxel EMG2926
- Smartphone Model: LG G8 Thinq
- Android Version: Android Q
Re: Voice Mail
Hi! Is it back to normal today?
If your still experiencing this problem now I suggest you to unplug your ATA device and re plug it back in after 45seconds to see if this stops the voice indicator from flashing.
If your still experiencing this problem now I suggest you to unplug your ATA device and re plug it back in after 45seconds to see if this stops the voice indicator from flashing.
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- Just Passing Thru
- Posts: 3
- Joined: 04/12/2013
- SIP Device Name: Sipura SPA3000
- Firmware Version: 3.1.20(GW)
- ISP Name: Acanac ADSL
- Computer OS: Windows 7
- Router: Linksys E3000 DD-WRT F/w
Re: Voice Mail
No, the problem still exists. Did as you suggested, but indicator still not cleared. Accessed VM, no messages in queue, hung-up, went off hook again and still have stutter DT.
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- Just Passing Thru
- Posts: 3
- Joined: 04/12/2013
- SIP Device Name: Sipura SPA3000
- Firmware Version: 3.1.20(GW)
- ISP Name: Acanac ADSL
- Computer OS: Windows 7
- Router: Linksys E3000 DD-WRT F/w
Re: Voice Mail
Problem is resolved. Just need a little extra time I guess.
Thanks for the advice.
Thanks for the advice.