Today when trying to purchase the $50 VOIP Unlock Key I received the following message "Error: IP country match invalid. Please call the Call Center to make a purchase." I have internet with Acanac in Toronto Ontario Canada.
I then tried again and received the same message. I also tried while tethering from my I-phone and I got a message that maximum attempt made.
VOIP Unlock Key Purchase Error Message
-
FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
- Contact:
Re: VOIP Unlock Key Purchase Error Message
The IP range you have might not be considered traditional CAN IP. Try power cycling your modem and router and try again. If your phone was on wifi, it would have had the same IP base range (although some of the octets would have been different, it would have still been in the same pocket.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.