Nothing out or in

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maximebeauvais
Active Poster
Posts: 77
Joined: 09/23/2014
SIP Device Name: OBi110
ISP Name: Bell Fibre 25/25
Router: Bell Home Hub 2000

Nothing out or in

Post by maximebeauvais »

I have a problem
If I call I could not get anything
If they call me they go directly to voice mail
I have done a reboot of everything
Help
maximebeauvais
Active Poster
Posts: 77
Joined: 09/23/2014
SIP Device Name: OBi110
ISP Name: Bell Fibre 25/25
Router: Bell Home Hub 2000

Re: Nothing out or in

Post by maximebeauvais »

from my ATA:

Parameter Name Value
Status Register Failed: No Response From Server (server=208.65.240.44:5060; retry in 19s)

is that normal?


**************

from my freephoneline.ca setup:

ÉTAT DE VOTRE PROTOCOLE D’OUVERTURE DE SESSION (SIP)
Protocole d’ouverture de session (SIP): disconnected

is that normal?
maximebeauvais
Active Poster
Posts: 77
Joined: 09/23/2014
SIP Device Name: OBi110
ISP Name: Bell Fibre 25/25
Router: Bell Home Hub 2000

Re: Nothing out or in

Post by maximebeauvais »

Ok, I did chance voip.freephoneline.ca to voip2.freephoneline.ca in my ATA and everything is fine.

Could someone confirm that there was a problem with voip.freephoneline.ca
Mango
Tried and True
Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
Router: Toastman Tomato

Re: Nothing out or in

Post by Mango »

I just tested voip.freephoneline.ca; it seems to be working.

Check to be sure your device is configured as per the official guide: http://forum.fongo.com/viewtopic.php?f=15&t=16090 . In particular, make sure your RegistrationPeriod is set to 3600.

If the problem returns, try to change your X_UserAgentPort to 33608 while the problem is happening. If this solves the problem, it indicates the problem was caused by your router.
maximebeauvais
Active Poster
Posts: 77
Joined: 09/23/2014
SIP Device Name: OBi110
ISP Name: Bell Fibre 25/25
Router: Bell Home Hub 2000

Re: Nothing out or in

Post by maximebeauvais »

Mango wrote:I just tested voip.freephoneline.ca; it seems to be working.

Check to be sure your device is configured as per the official guide: http://forum.fongo.com/viewtopic.php?f=15&t=16090 . In particular, make sure your RegistrationPeriod is set to 3600.

If the problem returns, try to change your X_UserAgentPort to 33608 while the problem is happening. If this solves the problem, it indicates the problem was caused by your router.
My RegistrationPeriod was at 3600.
My X_UserAgentPort is at 5060. Should I change it to 33608?

Thanks
Mango
Tried and True
Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
Router: Toastman Tomato

Re: Nothing out or in

Post by Mango »

If the problem returns, change it while you are having the problem.
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