[Resolved] Need help with Avaya 9608G phone setup

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[Resolved] Need help with Avaya 9608G phone setup

Postby TheMist » 08/07/2022

I've used SPA 2102 for many years, until my wife wanted to put in a garbage Avaya 9608g phone as her work stopped using them.
You could acquire such phone very cheap nowadays of even for free.
After research it appeared that it could be converted to SIP with firmware update.
I've installed SIP firmware and made a config file for FPL.
Now I could make calls, check Voicemail. The sound quality is excellent!
Here is how FPL sees it:
SIP Status: connected
SIP User Agent: Avaya one-X Deskphone 7.1.15.0.14

The problem is that I could not receive calls, they go straight to voicemail. If I switch back to SPA 2102 everything work fine.
So this is not a router/modem configuration problem.
Something wrong with my config or phone could not be used with FPL after all.
Any help much appreciated.
Here is my config:
Code: Select all
############################################################
## ##
## AVAYA 9608G TELEPHONE SIP SETTINGS FOR FreephoneLine   ##
## ##
############################################################
SET ENABLE_AVAYA_ENVIRONMENT 0
SET DISCOVER_AVAYA_ENVIRONMENT 0
SET ENABLE_PPM 0
SET EXCHANGE_SERVER_LIST 0.0.0.0

## ENABLE_3PCC_ENVIRONMENT specifies whether the deployment environment is third party SIP Server
##  Value  Operation
##   0       Not OpenSIP environment
##   1     3PCC/OpenSIP environment
SET ENABLE_3PCC_ENVIRONMENT 1

## 3PCC_SERVER_MODE specifies if the phone expects a generic OpenSIP server or a BroadSoft server (applicable when ENABLE_3PCC_ENVIRONMENT is set to 1).
##  Value  Operation
##    0    Generic (Default)
##    1    BroadSoft
##    2    3CX
##    3    Netsapiens
##    4    RingCentral (no J129)
##    5    Avaya Cloud Office (ACO) (no J129)
SET 3PCC_SERVER_MODE 0

SET SIPDOMAIN voip.freephoneline.ca
SET SIPPORT 5060
SET SIP Transport UDP
SET CONNECTION_REUSE 0
SET SIMULTANEOUS_REGISTRATIONS 1

## SIPSIGNAL specifies the type of transport used for SIP signaling.
##  Value  Operation
##    0    UDP
##    1    TCP
##    2    TLS (default)
SET SIPSIGNAL 0

SET SIP_CONTROLLER_LIST voip.freephoneline.ca:5060;transport=udp,voip2.freephoneline.ca:5060;transport=udp,voip4.freephoneline.ca:6060;transport=udp
SET SIPREGPROXYPOLICY alternate
SET SIPPROXYSRVR voip.freephoneline.ca
SET MWISRVR voip.freephoneline.ca
SET DIALPLAN (911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|*98|[6-7]x*xxxxxxxxxxx.)

## QKLOGINSTAT
##    0    Manual password entry is mandatory. (default for 96x0 SIP R2.0 - R2.5)
##    1    A "quick login" is allowed by pressing the # or Continue key.
SET QKLOGINSTAT 1

## PHNNUMOFSA specifies the number of Session Appearances the telephone
##  should support while operating in a non-Avaya environment.
SET PHNNUMOFSA 1

SET SNTPSRVR pool.ntp.org
SET GMTOFFSET -5:00
SET DSTOFFSET 1
SET DSTSTART 2SunMar2L
SET DSTSTOP 1SunNov2L
SET TIMEZONE America/New_York
SET WAIT_FOR_REGISTRATION_TIMER 60
SET REGISTERWAIT 120
SET RECOVERYREGISTERWAIT 60
SET WAIT_FOR_UNREGISTRATION_TIMER 32
SET WAIT_FOR_INVITE_RESPONSE_TIMEOUT 60
SET OUTBOUND_SUBSCRIPTION_REQUEST_DURATION 180
SET NO_DIGITS_TIMEOUT 10
SET INTER_DIGIT_TIMEOUT 5
SET ENABLE_PRESENCE 0
SET ENABLE_AUTOMATIC_ON_THE_PHONE_PRESENCE 0
SET SPEAKERSTAT 2
SET SDPCAPNEG 1
SET DISPLAY_NAME_NUMBER 1
SET PLAY_TONE_UNTIL_RTP 1
SET SKILLSCREENTIME 1
SET UUIDISPLAYTIME 5
SET ENTRYNAME 0
SET ENABLE_G729 2
SET SEND_DTMF_TYPE 2
SET DTMF_PAYLOAD_TYPE 101
SET SYMMETRIC_RTP 1
SET MATCHTYPE 1
SET ENABLE_HOLD_BUTTON 1
SET SIG 2
SET PHNLD ""
SET SUBSCRIBE_SECURITY 0
SET ENABLE_IPOFFICE 0
SET SUBSCRIBE_LIST_NON_AVAYA "mwi"
SET EXTENSION_ON_TOP_LINE 2
SET PROVIDE_OPTIONS_SCREEN 1
SET DATEFORMAT /%y%m/%d
SET TIMEFORMAT 1
SET DAYLIGHT_SAVING_SETTING_MODE 2
SET PSTN_VM_NUM "*98"
SET ENABLE_EARLY_MEDIA 1
TheMist
Just Passing Thru
 
Posts: 2
Joined: 08/07/2022
SIP Device Name: Avaya 9608G
Firmware Version: 7.1.15.0.14
ISP Name: Rogers Cable
Computer OS: Windows10
Router: CODA-4582-U

Re: Need help with Avaya 9608G phone setup

Postby TheMist » 08/10/2022

Well it took me some time to figure out the correct set up.
It is a very nice phone, it has build in Log Service, makes live easier.
Still had to use Wireshark though.
Fine tuned some options, but the main difference with the previous one is disabled unused audio codecs and voip proxy now in ip format.
Here is the working config, I hope it will help someone else:
Code: Select all
############################################################
## ##
## AVAYA 9608G TELEPHONE SIP SETTINGS FOR FreephoneLine   ##
## ##
############################################################
SET ENABLE_AVAYA_ENVIRONMENT 0
SET DISCOVER_AVAYA_ENVIRONMENT 0
##  is third party SIP Server
SET ENABLE_3PCC_ENVIRONMENT 1
SET ENABLE_PPM 0

## 3PCC_SERVER_MODE specifies if the phone expects a generic OpenSIP server or a BroadSoft server (applicable when ENABLE_3PCC_ENVIRONMENT is set to 1).
##  Value  Operation
##    0    Generic (Default)
##    1    BroadSoft
##    2    3CX
##    3    Netsapiens
##    4    RingCentral (no J129)
##    5    Avaya Cloud Office (ACO) (no J129)
SET 3PCC_SERVER_MODE 0

SET SIPDOMAIN 208.65.240.44
SET SIPPORT 5060
SET SIPPROXYSRVR 208.65.240.44
SET SIP_CONTROLLER_LIST 208.65.240.44:5060;transport=udp,162.213.111.22:5060;transport=udp
##SET SIP_CONTROLLER_LIST_2 voip.freephoneline.ca:5060;transport=udp,voip2.freephoneline.ca:5060;transport=udp
SET ENABLE_RANDOM_RTP_PORT 1

SET WAIT_FOR_REGISTRATION_TIMER 120
SET REGISTERWAIT 3600
SET SIPREGPROXYPOLICY alternate
SET SIMULTANEOUS_REGISTRATIONS 1
## PHNNUMOFSA specifies the number of Session Appearances the telephone
##  should support while operating in a non-Avaya environment.
SET PHNNUMOFSA 1

## SIPSIGNAL specifies the type of transport used for SIP signaling.
##  Value  Operation
##    0    UDP
##    1    TCP
##    2    TLS (default)
SET SIPSIGNAL 0
SET SIP Transport UDP

SET DIALPLAN (911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|*98|[6-7]x*xxxxxxxxxxx.)
##Codecs
SET ENABLE_G711U 1
SET ENABLE_G729 1
SET ENABLE_G711A 0
SET ENABLE_G722 0
SET ENABLE_G726 0
SET ENABLE_OPUS 0
SET CODEC_PRIORITY "G711U,G729"

## QKLOGINSTAT
##    0    Manual password entry is mandatory. (default for 96x0 SIP R2.0 - R2.5)
##    1    A "quick login" is allowed by pressing the # or Continue key.
SET QKLOGINSTAT 1

SET SNTPSRVR pool.ntp.org
SET GMTOFFSET -5:00
SET DSTOFFSET 1
SET DSTSTART 2SunMar2L
SET DSTSTOP 1SunNov2L
SET TIMEZONE Canada/Toronto

SET ENABLE_USB_GENERAL_PURPOSE 0
TheMist
Just Passing Thru
 
Posts: 2
Joined: 08/07/2022
SIP Device Name: Avaya 9608G
Firmware Version: 7.1.15.0.14
ISP Name: Rogers Cable
Computer OS: Windows10
Router: CODA-4582-U


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