Audio cutting out intermittently

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Funkytown
Technical Support
Posts: 460
Joined: 04/01/2010
SIP Device Name: Cisco SPA112
Firmware Version: 1.4.1 (SR5) Oct 14 2
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Re: Audio cutting out intermittently

Post by Funkytown »

mgbuser wrote:I've had ported my home phone number to FPL a few months ago. The other side of the call frequently says I cut in and out during the call. I have an upload speed of only 256 kbps. Is the slow upload speed the reason for the intermittent cutting or could there be something else?

Thanks
256 kbps should be fine to be quite honest... inside your Voip ATA device change the codec to G.729 which uses less bandwidth and it should give you an overall reliable Voip service from here on.
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