Local number not working

[Prosp]

Hi,

I am thinking these phone numbers should work from my FreePhoneLine (they do with Fongo app):
514 394-5555
1 888 835-6281

Can you look into it? I get a fast busy.

Thanks,
Prosp

[Jake]

Can you post your dial plan in the ata

[Prosp]

Can you post your dial plan in the ata

My dial plan is:

(911S0|<311:4509788000>S0|<411:18005551212>S0|<511:18883550511>S0|<811:18003613977>S0|x11S0|*xxS0|[2-9]xxxxxxxxxS0|1xxxxxxxxx xS0|011xxxxxxxxxxxx.|1900x.!|1976x.!)

[Prosp]

So, can you help me to have this number work or should I log a support ticket?
514 394-5555
1 888 835-6281
It's a BNC contact number.
http://bnc.ca/bnc/cda/content/0,1008,di ... 00,00.html

[Jake]

I have tried both these numbers from my PAP2T and they went through OK.
I would try the default dial plan suggested by FPL (which is the one I have on my ATA) and test it. You have a few extra things in there that might be interfering with those numbers. I can't see anything obvious, but if you test this dial plan and it works, then you will know where to look.

(911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|98*|[6-7]x*xxxxxxxxxxx.)

Let us know how you get on.

[dibsmft]

From you dialplan it looks like 514 394-5555 should not work. Try changing |011xxxxxxxxxxxx.| to |011x.| and dialing 0115143945555. or adding an entry for the 514 area code if that is what you want. Likewise for the 1 888 835-6281 number should not work but you could add an entry for toll free numbers something like |18[05-8][04-8]xxxxxxx| but the available toll frre number are continually expanding so this may change. Check out this link http://www.toao.net/108-linksys-dial-plan-tips
Check for yourself as I am little rusty on these code as I have not had to use them for some years.