Soft Client doesn't pass DTMF tones after connect
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- One Hit Wonder
- Posts: 1
- Joined: 08/03/2009
Soft Client doesn't pass DTMF tones after connect
The soft client doesn't seem to pass the DTMF tone for # once a connection is made, if/when I attempt to retrieve my messages from another provider's Octel voicemail platform where # is required for the user to access the mailbox. I can hear the soft client generating the # tone locally (headset) but the Octel doesn't seem to receive the tone. I know it's not the voicemail platform because calls placed from cellular or traditional wireline telephones work fine.
- FONGO_kris
- Site Moderator
- Posts: 1937
- Joined: 05/06/2009
- SIP Device Name: Polycom 550 IP Phone
- Firmware Version: 4.2.0.0310
- ISP Name: Rogers Cable
- Computer OS: Ubuntu 11.10
- Router: Cisco E1200-N
- Smartphone Model: Samsung Galaxy S2
- Android Version: 4.0.3
- Location: Cambridge, Ontario, Canada
- Contact:
Re: Soft Client doesn't pass DTMF tones after connect
Bug is fixed with the new version of softphone, unfortunately there have been some new bugs that have developed after this release that will be fixed with the NEXT release along with a lot of new features to the website and software.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Re: Soft Client doesn't pass DTMF tones after connect
When is that new release projected to be out?
Thanks.
Gary
P.S. .... I still have the issue of not being able to access the settings from the menu.
Thanks.
Gary
P.S. .... I still have the issue of not being able to access the settings from the menu.
- FONGO_kris
- Site Moderator
- Posts: 1937
- Joined: 05/06/2009
- SIP Device Name: Polycom 550 IP Phone
- Firmware Version: 4.2.0.0310
- ISP Name: Rogers Cable
- Computer OS: Ubuntu 11.10
- Router: Cisco E1200-N
- Smartphone Model: Samsung Galaxy S2
- Android Version: 4.0.3
- Location: Cambridge, Ontario, Canada
- Contact:
Re: Soft Client doesn't pass DTMF tones after connect
Working on it right now, if you have any good ideas please post here!
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2