ONE WAY CALLS

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Wolfin2010
Just Passing Thru
Posts: 3
Joined: 05/27/2010

ONE WAY CALLS

Post by Wolfin2010 »

Hi!

I'm using Windows 7.
I'm having problem with the software, When I make or receive a call other party can hear me but I can't hear them. :x
But I can check my messages from the voice mail :o
Can someone tell me if everyone else is having the same problem as me?

oh one more thing I checked the setting of Windows and Mcafee firewall there is no problem there.
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: ONE WAY CALLS

Post by bridonca »

You have a NAT issue. Set the router to do DMZ to your computer, and the problem will go away
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Wolfin2010
Just Passing Thru
Posts: 3
Joined: 05/27/2010

Re: ONE WAY CALLS

Post by Wolfin2010 »

Hi bridonca can you guide me how can I do that?
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bridonca
Technical Support
Posts: 1225
Joined: 11/16/2009
SIP Device Name: Netgear WGR615V
Firmware Version: latest
ISP Name: Eastlink
Computer OS: XP

Re: ONE WAY CALLS

Post by bridonca »

Tell me what you have for a router, and what is the model of your modem?
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: ONE WAY CALLS

Post by FONGO_steve »

Did you ever get this working?
I'd like to know what model of router you have too, just for some internal work I'm doing around the one-way audio and NAT issue.
Steve
Fongo
Development Support Specialist.
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