FollowMe does not work

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anverse
Just Passing Thru
Posts: 3
Joined: 06/17/2010

FollowMe does not work

Post by anverse »

FollowMe doesn't work.

FollowMe Mode set to Always/Forward
Seconds until voicemail set to 10
Followme phone number is my cell#, Number of seconds set to 10

Anyone calling my assigned freephoneline.ca number is sent directly to freephoneline.ca voicemail.
bluevenom
Quiet One
Posts: 41
Joined: 03/11/2010

Re: FollowMe does not work

Post by bluevenom »

Try changing the Seconds until voicemail to 30
And the FollowMe number of seconds to 72
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anverse
Just Passing Thru
Posts: 3
Joined: 06/17/2010

Re: FollowMe does not work

Post by anverse »

ok, changed seconds until voicemail to 30 and followme # of seconds to 72. Everyone still gets sent directly to voicemail.

Maybe I'll try again in a few months, after some of the major bugs are shaken out.
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FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: FollowMe does not work

Post by FONGO_kris »

Are you using the software phone or an ATA?

Make sure your firewall is allowing the software to connect, and ports 13,000 & 13,001 open on your router.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
User avatar
anverse
Just Passing Thru
Posts: 3
Joined: 06/17/2010

Re: FollowMe does not work

Post by anverse »

I'm not using any phone: I have FollowMe Mode set to Always/Forward. The idea is that all calls to my freeoneline # are forwarded immediately to my cell #. This is how I use Google Voice for my American cell#. Wanted the same setup for my Canadian cell#.
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: FollowMe does not work

Post by FONGO_kris »

Can you please PM me your Freephoneline and cell phone number and I'll take a look
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
User avatar
FONGO_kris
Site Moderator
Posts: 1937
Joined: 05/06/2009
SIP Device Name: Polycom 550 IP Phone
Firmware Version: 4.2.0.0310
ISP Name: Rogers Cable
Computer OS: Ubuntu 11.10
Router: Cisco E1200-N
Smartphone Model: Samsung Galaxy S2
Android Version: 4.0.3
Location: Cambridge, Ontario, Canada
Contact:

Re: FollowMe does not work

Post by FONGO_kris »

anverse, your cell number is located in Sault Ste Marie which is unfortunately a rate center that we do not cover - Essentially, there is no path to your cell phones destination so you're always going to hit voicemail when you use that number to forward to.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
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