incomplete number
incomplete number
When I try to dial out, it always says "failed" because it is an "incomplete number". Can anyone tell me exactly the number to dial for long distance calls? Do I have to dial "1" anywhere? Thanks
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FONGO_kris
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Re: incomplete number
Where are you trying to dial log distance?
Our service automatically prefixes all numbers with a +1, so you don't have to - This also includes 800 numbers.
For a list of free areas see here: http://www.freephoneline.ca/ldServices
If the area is outside of those, you need a long distance package (2Stage dial), which you'll have to call in to sign up for.
Our service automatically prefixes all numbers with a +1, so you don't have to - This also includes 800 numbers.
For a list of free areas see here: http://www.freephoneline.ca/ldServices
If the area is outside of those, you need a long distance package (2Stage dial), which you'll have to call in to sign up for.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Re: incomplete number
Hi. I do have a long distance plan. I dialed the number given and then the number of the person I wanted to call but it keeps coming up "failed". I'm just trying to figure out what I did wrong. Thanks
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FONGO_kris
- Site Moderator
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- Joined: 05/06/2009
- SIP Device Name: Polycom 550 IP Phone
- Firmware Version: 4.2.0.0310
- ISP Name: Rogers Cable
- Computer OS: Ubuntu 11.10
- Router: Cisco E1200-N
- Smartphone Model: Samsung Galaxy S2
- Android Version: 4.0.3
- Location: Cambridge, Ontario, Canada
- Contact:
Re: incomplete number
The long distance plans with us have an access number, you may dial any of them (since they are all in our service areas) and free for you - Try 4168484401, wait for a dial tone then dial the number you wish to reach.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
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FONGO_steve
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Re: incomplete number
Wrong section...
I have moved your topic
I have moved your topic
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
Re: incomplete number
I'm trying to dial a number in Hanover, Ontario-----that is the reason I signed up for the long distance package. Thanks, I tried the number that you gave along with the number I am trying to call. I got the dial tone and dialed my number but it still came up "incomplete" I am likely missing some obvious thing, but I don't know what. Thanks
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FONGO_steve
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- Location: Cambridge
Re: incomplete number
Softphone or ATA?salta wrote:I'm trying to dial a number in Hanover, Ontario-----that is the reason I signed up for the long distance package. Thanks, I tried the number that you gave along with the number I am trying to call. I got the dial tone and dialed my number but it still came up "incomplete" I am likely missing some obvious thing, but I don't know what. Thanks
Try using a different DTMF type in the softphone, or in your ATA settings (which ever is applicable)
Steve
Fongo
Development Support Specialist.
Fongo
Development Support Specialist.
Re: incomplete number
I don't know what DTMF or that other thing is.
Re: incomplete number
I am in Montreal right now, does that make a difference?