I deleted all my messages from the mailbox ...

[marginal]

and it still shows I have messages in it (flashing mailbox light on the ATA and fast beep on the phone),
Please fix that.

Thanks.

[cu2o2o2]

and it still shows I have messages in it (flashing mailbox light on the ATA and fast beep on the phone),
Please fix that.

Thanks.

I had the same problem in the past, but I did not ask FPL to fix it for me.

The fix was as easy as resetting then re-provisioning the ATA. I hope that it works for you.

[marginal]

Hi cu2, thanks but I already did reboot everything, modem, router and ATA without success.

[cu2o2o2]

Hi cu2, thanks but I already did reboot everything, modem, router and ATA without success.

I understand. What you need to do, as I stated in my post, is reset your ATA. That is, reverting the ATA to factory defaults thereby erasing whatever info you saved in the ATA. (In a PAP2T, we do that from a phone that is connected to the PAP2T by dialing, ****73738 then pressing 1 to confirm). I am not familiar with a Grandstream HT, I am sure you will find the procedure to reset your ATA by googling it, if you can not search it from these boards.

Then, you have to re-provision your ATA with the config file that you received from FPL, including tweaks/updates, if any.

There you go...you need to reset, not just reboot the ATA.

Good luck!

[marginal]

Well, too long all that.

Thanks.

[marginal]

Problem solved, thanks.

[flomar]

So only reboot will not working?
I am not sure if after reboot I won't mess with my settings from vbuzzer, because i have two lines, on my grandstream ht502,one for freephoneline and one for vbuzzer!