Call waiting problem

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Mallox
Quiet One
Posts: 31
Joined: 06/19/2012
SIP Device Name: OBI202
ISP Name: Ebox
Computer OS: Win10 x64 Pro
Router: DIR-865L

Call waiting problem

Post by Mallox »

Hi everyone,

I need some help. Before I had an SPA-3102 and the FPL call waiting was working perfectly, But my ATA died and I had to change it.

So now I have a Grandstream HT-702 (FW 1.0.6.1) and since I installed it the call waiting fonction doesn't work anymore. I can switch the line, hear the other person, but he/she cannot hear me.

What I did:
tried to update to last FW (didn't fix the problem)
reset the config and follow to the letter the Fongo HT-701 device config pdf (dind't fix it)

Any suggestions?
Mallox
FPL with SPA-3102 5.2.13(GW002) via Acanac Cable
Mallox
Quiet One
Posts: 31
Joined: 06/19/2012
SIP Device Name: OBI202
ISP Name: Ebox
Computer OS: Win10 x64 Pro
Router: DIR-865L

Re: Call waiting problem

Post by Mallox »

With more troubleshooting with FW 1.0.6.1

If I configure the NAT to keep alive as per Fongo pdf and I try to take a second call it drop the first one and the I can't hear or talk to the second call...

if configure to the new NAT UPNP it does a similar problem than with previous FW, I can switch the line, I hear the other person, but they can't hear me...

So it seem to be a configuration problem... anyone know the right configuration?

FW 1.0.6.1

FXS PORT1
ALL default but:

NAT Traversal: UPNP
Transfer on Conference Hangup: Yes
Disable DTMF Negotiation: No
Send Hook Flash Event: No
Enable Call Features: No
Preferred Vocoder:
choice 1: PCMU
choice 2: G729
choice 3: PCMA
Enable Hook Flash: Yes
Hook Flash Timing: minimum: 300 maximum: 1100
Mallox
FPL with SPA-3102 5.2.13(GW002) via Acanac Cable
Mallox
Quiet One
Posts: 31
Joined: 06/19/2012
SIP Device Name: OBI202
ISP Name: Ebox
Computer OS: Win10 x64 Pro
Router: DIR-865L

Re: Call waiting problem

Post by Mallox »

FOUND THE SOLUTION

to any one with the same problem

ATA HT-702 configugation must be set to:
NAT Traversal: UPNP
all other configuration must be like the fongo pdf in the device section

And your router must be set to:
-UPnP Enable
-SIP ALG Disable
Mallox
FPL with SPA-3102 5.2.13(GW002) via Acanac Cable
Bing Kol
Active Poster
Posts: 117
Joined: 07/23/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6 (LS)
ISP Name: CarryTel 25/10 DSL
Router: pfSense i5-3470
Location: GTA

Re: Call waiting problem

Post by Bing Kol »

Mallox wrote:FOUND THE SOLUTION

to any one with the same problem

ATA HT-702 configugation must be set to:
NAT Traversal: UPNP
all other configuration must be like the fongo pdf in the device section

And your router must be set to:
-UPnP Enable
-SIP ALG Disable
Good to know that you "FOUND THE SOLUTION".

https://www.google.ca/webhp?sourceid=ch ... p%20router
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