incoming does not work while outgoing does.

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bkk
Just Passing Thru
Posts: 4
Joined: 01/03/2013

incoming does not work while outgoing does.

Post by bkk »

FPL support pls URGENTLY reply:

- cisco spa112

worked well , suddenly line's total shut down.
Restarted spa112

Got back working OUTGOING ONLY, but incoming still do not work (incoming call goes to FPL vm: " ... not available, pleas leave a vm ..")

Trying to test on Bria:
- It worked both outgoing and incoming, with intermittent "can't register" with 486 error code.
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Why is incoming not working via spa112 ?
Mango
Tried and True
Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
Router: Toastman Tomato

Re: incoming does not work while outgoing does.

Post by Mango »

I suggest you factory reset your ATA and configure as per the official guide: http://forum.fongo.com/viewtopic.php?f=15&t=16206

You didn't mention your router or ISP. If you use Rogers, or if your router has a SIP ALG, you may want to try the Rogers proxy: voip4.freephoneline.ca:6060.

Give that a shot, then let us know how things go. If your service still isn't working, let us know whether or not your device is registered.
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