"This account is already in use" when checking voicemail

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mh1983
Lightly Seasoned
Posts: 234
Joined: 01/14/2014
SIP Device Name: Grandstream HT-701
Firmware Version: 1.0.10.3
ISP Name: Teksavvy Cable
Computer OS: Windows 10 64 bit
Router: Linksys WRT N600 on DD-WRT
Smartphone Model: BlackBerry Q10
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"This account is already in use" when checking voicemail

Post by mh1983 »

Hi all,

When we got home last night ~9:30 pm EST, I saw a blinking VM indicator on our phone. As always, I went to check the VM (heard the repeating dialtone) by dialing *98.

After doing so, I got the account already in use message. I tried 2-3 more times, same result.

After awhile, the message went away and I could check my VM. Temporarily blip?

Read this old post and suspect something had to be done on the backend: http://forum.fongo.com/viewtopic.php?f= ... se+#p14056

Like I said, our line is working properly now, but I wanted to check in and see if there was anything going on yesterday. Thanks, all!
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