Someone at freephoneline has closed my account..SOLVED...

Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members.
Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4.95/mo

Re: Someone at freephoneline has closed my account..SOLVED..

Postby Liptonbrisk » 11/20/2021

Danp wrote:Thanks again for this, I do appreciate the time you have taken to respond and provide information.


You’re welcome! Thanks for following up. I hope you enjoy the rest of your weekend!
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Someone at freephoneline has closed my account..SOLVED..

Postby Jake » 11/20/2021

Funnily enough I got tripped up by this also.
I don't agree with it, but what can you do?
User avatar
Jake
Technical Support
 
Posts: 2823
Joined: 10/18/2009

Re: Someone at freephoneline has closed my account..SOLVED..

Postby Liptonbrisk » 11/20/2021

Jake wrote:Funnily enough I got tripped up by this also.


World Credits expiry on a VoIP unlock key account?

I don't agree with it, but what can you do?


Yeah, I don’t like World Credits expiry policy with VoIP unlock key accounts either. Seems to me not having them expire should be a benefit of having a VoIP unlock key, but as you say, there’s nothing I can do about it.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Previous

Return to Community Support

Who is online

Users browsing this forum: No registered users and 30 guests