Recording a Greeting for Callers

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wwwKris
Just Passing Thru
Posts: 7
Joined: 11/23/2017

Recording a Greeting for Callers

Post by wwwKris »

Is it possible to record a greeting with FreePhoneLine.ca numbers rather than having the default message that says: "The person you are trying to reach is not available." Thanks!
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hanke
Lightly Seasoned
Posts: 194
Joined: 06/09/2010
SIP Device Name: SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: Cogeco Cable
Router: DPC3848VM (Modem/Router)
Location: Burlington, Ontario

Re: Recording a Greeting for Callers

Post by hanke »

FPL_Voice_stages.jpg
FPL_Voice_stages.jpg (101.69 KiB) Viewed 28709 times
This will show you the steps when dialing in via the *98 making it a little easier to negotiate the menu. Hope this helps.
FPL_Voice_stages.pdf
(96.73 KiB) Downloaded 1864 times
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wwwKris
Just Passing Thru
Posts: 7
Joined: 11/23/2017

Re: Recording a Greeting for Callers

Post by wwwKris »

Brilliant, thanks hanke! Was able to use the chart you provided to change the message. I used one of the local access numbers rather than *98 but end result was the same. Thank you very much.
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hanke
Lightly Seasoned
Posts: 194
Joined: 06/09/2010
SIP Device Name: SPA3102
Firmware Version: 5.2.13(GW002)
ISP Name: Cogeco Cable
Router: DPC3848VM (Modem/Router)
Location: Burlington, Ontario

Re: Recording a Greeting for Callers

Post by hanke »

Your quite welcome...enjoy the Holiday Season! I am sure other forum users will find it useful as well.
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Liptonbrisk
Technical Support
Posts: 2770
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: Recording a Greeting for Callers

Post by Liptonbrisk »

I've made this thread a sticky. I'm a bit new as a moderator. Hopefully no one objects (if so, my apologies; please feel free to unsticky this thread).
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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Fongo Support
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Posts: 1689
Joined: 01/01/2013

Re: Recording a Greeting for Callers

Post by Fongo Support »

Liptonbrisk wrote:I've made this thread a sticky. I'm a bit new as a moderator. Hopefully no one objects (if so, my apologies; please feel free to unsticky this thread).
Thanks man!

You are right- this should be a sticky.
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